At FlatOrbit, we collect information you voluntarily provide when you contact us, request a quote, or engage our services. This includes your name, email address, phone number, company name, and project details. We may also automatically collect technical data such as IP address, browser type, device information, and usage analytics through cookies or similar technologies.

We use the information we collect to support communication, delivery, and improvement.

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who help operate our website or deliver services, such as hosting, analytics, email, and project tools. We may also disclose information when required by law or when necessary to protect our legal rights.

Our website uses cookies and similar tracking technologies to improve browsing, understand site traffic, and maintain core functionality. You can manage cookie preferences through your browser settings. Essential cookies required for site functionality may not be disabled. See our Cookies Policy for more detail.

We use reasonable security measures to protect personal information, including SSL encryption, secure infrastructure, access controls, and limited internal access. However, no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as needed to fulfill the purposes in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project-related data is typically retained for the engagement period plus an additional 3 years for reference, support, and compliance.

Depending on your jurisdiction, you may have the right to make privacy requests.

Our website may link to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. Review their policies before providing personal information.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us so we can remove it.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@flatorbit.com or visit our contact page.